Session Information  Alpha  Curriculum  Session Type  By Presenter  By Time 

Certification Programs     General Session

PLRB/LIRB will offer a special educational program, "Core Claim Skills" at our Claims Conference in Orlando. Eight ninety-minute classes will be offered in two different tracks, property claims and casualty claims, that will challenge adjusters with 2 - 7 or so years of experience in these lines of business.

Sessions will address significant adjusting challenges, including coverage analysis, investigations, damage evaluation, and claim resolution that are fundamental or "core" to adjusters' success. Classes will be held on Tuesday, April 5 to encourage as many first-time attendees to join us in Nashville. Those who complete four classes that day will earn a Certificate of Completion from PLRB/LIRB.

Attendees to the Claims Conference and the Core Claim Skills program will enjoy a complimentary breakfast, lunch, and reception all for the price of enrollment. They also have the opportunity to visit claim service providers at the largest Expo in the industry. Registration for PLRB/LIRB member insurance company employees to attend the Core Claim Skills is free.

Tuesday

8:30 - 10:00
Basic Casualty Claim Handling: Soup to Nuts (Core Skills)
Homeowners Contents: Scope & Price Drivers (Core Skills)
10:30 - 12:00
Fire Investigations: Current Challenges (Core Skills)
Personal Auto Policy: The Fundamentals (Core Skills)
1:30 - 3:00
Intentional vs. Negligent Conduct: Evaluating Coverage (Core Skills)
Water Exclusion: Property Coverage (Core Skills)
3:30 - 5:00
Cause of Loss Determination in Investigations (Core Skills)
Reserving Your Rights Under a Casualty Policy (Core Skills)

Wednesday

8:30 - 10:00
Basic Casualty Claim Handling: Soup to Nuts (Core Skills)
Cause of Loss Determination in Investigations (Core Skills)
10:30 - 12:00
Fire Investigations: Current Challenges (Core Skills)
Reserving Your Rights Under a Casualty Policy (Core Skills)
1:30 - 3:00
Homeowners Contents: Scope & Price Drivers (Core Skills)
Personal Auto Policy: The Fundamentals (Core Skills)
3:30 - 5:00
Intentional vs. Negligent Conduct: Evaluating Coverage (Core Skills)
Water Exclusion: Property Coverage (Core Skills)

PLRB/LIRB Members and PLRB Affiliate Member may VISIT HERE to register for the Core Claim Skills program.

California Earthquake Claims Handling Accreditation

PLRB is again offering a California earthquake claims handling accreditation track.  Attendees who attend all three earthquake sessions (0445, 0455, and 0465) at the Claims Conference will be awarded a free California Earthquake Claims Handling Accreditation certificate by highly respected Vale Training Solutions.   This accreditation is good for three years and should be accepted by any insurance company for whom you might handle earthquake claims.  There are stiff consequences for insurance companies who use un-accredited earthquake adjusters on California earthquake claims.  

In these three classes, you will learn how to:

• identify earthquake-related damage and differentiate it from pre-existing conditions;
• public domain guidelines that help you decide when to patch and paint or remove and replace;
• when to get a technical expert like an engineer involved and what a complete engineer's report should include; 
• apply earthquake coverage and deductibles.   

This accreditation is a must-have for any adjuster who plans to someday handle earthquake claims in California. 

Tuesday
8:30 - 10:00
Earthquake Damage Assessment & Repair
10:30 - 12:00
Earthquake Coverage: Handling Earthquake Claims
1:30 - 3:00
Earthquake Claims Handling

      

National Flood Insurance Program (NFIP) Certification

PLRB will offer a one-day session to earn your NFIP certification.  Please sign up for both sessions on Wednesday, April 18.  You must attend both sessions in full to get accredited.

This course is the officially sanctioned certification course for the National Flood Insurance Program, and provides adjusters with a comprehensive introduction to the National Flood Insurance Program.  It covers the federal laws and rules surrounding the application of coverage and loss adjustment principles

Completion of this course satisfies the annual certification requirement for adjusting claims on behalf of NFIP and the "Write Your Own" program of various insurance companies.

To ensure you receive certification you must attend the following sessions.

Wednesday 8:30 - 12:00
NFIP Flood Insurance Certification: Part I
1:30 - 5:00
NFIP Flood Insurance Certification: Part II