Share This Follow @PLRBConf
A B C D E F G H I L M N P Q R S T U W

Abuse & Molestation Claims & Coverage Issues


Curriculum: Casualty Campus

Jonathan Toren, JD, Member, Cozen O'Connor

  • Identify the trends and sources of liability in abuse and molestation claims
  • List methods to locate lost and/or old policies
  • Determine whether coverage has been triggered and/or excluded
  • Evaluate allocation and limits issues
  • Adjusters, Fire Claims & 21st Century Technology


    Curriculum: Adjusting Property

    Ulises Castellon, CPCU, Chief Operating Officer, Fire Cause Analysis
    Douglas K. Wood, JD, Member, Clark Hill PLC

  • Explore the impact of modern technology and products – including the Internet of Things (“IoT”), eCigs, lithium batteries, hash oil labs, etc. – and their use or misuse, on fire claims and investigations
  • Evaluate the reliability of your fire experts’ methodology against modern-day professional standards
  • Describe practical tips to effectively manage investigations of fire claims or cases involving emerging products, technologies, and the Internet of Things – “IoT”
  • Adjusting Manufacturing & Equipment Loss Claims


    Curriculum: Adjusting Property

    Brian Caputo, Senior General Manager, BAMCOR, a BELFOR Company
    Micah Thoman, AIC, AIC-M, National General Adjuster, McLarens

  • Identify common types of machinery (and equipment) losses
  • Evaluate options for repair vs. replacement of machinery, including losses with obsolete, customer, or long-lead time equipment
  • Review approximate costs and time associated with various equipment repairs
  • Highlight various resources available to help adjusters formulate strategies with machinery losses
  • Analyzing Written & Recorded Statements: See the Truth


    Curriculum: Special Investigations/Fraud

    Cassandra Kirkpatrick, Special Investigations Unit, Westfield Group
    Larry D. Lee, Manager of SIU, Motorists Insurance Group

  • Evaluate the interviewee by reading the statement from their perspective
  • Identify the truth by understanding the language used by the interviewee
  • Pose powerful follow-up questions after understanding the truth found in their initial answers
  • Make use of the perceived non-useful information in an interviewee's statement
  • Appraisal: Pitfall or Protection


    Curriculum: Alternate Dispute Resolution

    William O. Krekstein, JD, Partner, Timoney Knox, LLP
    Brian Philpot, AIC, SCLA, Superintendent-Property, Cincinnati Insurance Companies

  • Implement strategies for demanding appraisal and responding to an appraisal demand
  • Apply recent changes in the law regarding proper disputes for Appraisal and judicial trends in compelling appraisal
  • Identify alternatives for addressing competency and bias of appraisers and failure to agree on umpires
  • Avoid bad-faith traps set by policyholders and their representatives through improper appraisal
  • Art & Heirloom Claims: Resolution Guidelines


    Curriculum: Adjusting Property

    Heather Becker, CEO, The Conservation Center

  • Determine what to look for when handling a claim that involves high-value artwork
  • Identify common types of damage within affected artwork
  • Triage response approaches to minimize the insured’s loss
  • Assignment of Benefits: Policy Giveaway


    Curriculum: Adjusting Property

    Michael Guerra, Dir.-Claims, Claims Governance, Citizens Property Insurance
    Joshua Schone, CAT Team Manager, Auto Club Enterprises Group
    Nathan M. Thompson, JD, Manager-Claims Legal Services, Citizens Property Insurance

  • Describe what an assignment of benefits contract is and who benefits from it
  • Review how assignment of benefit contracts comport with the established law in various jurisdictions
  • Identify “red flags” for potential fraud involved with assignment of claim presentations
  • Evaluate various strategies to help navigate your customer's claim through the waters of an assignment of benefits situation
  • Attract & Retain the Next Generation Talent to Claims


    Curriculum: General Interest

    James R. Jones, CPCU, AIC, ARM, Exec. Dir.-Katie School-Ins., Illinois State University

  • Explore what motivates the next generation talent and how claims careers can be messaged to college students
  • Review ways to engage colleges to introduce and promote claims careers
  • Describe effective qualities of a claims internship experience with prospective future employees
  •  


    Learning Has No Finish Line

    Rev Up your education with course selections from 14 education tracks with 100 sessions taught by industry leaders, preparing you for an ever-changing world.

    Fuel Up your network by connecting with a diverse range of claims professionals and service providers from among hundreds of companies across the nation, all in one location.

    Speed Up connections at the Insurance Services Expo by interacting with a diverse, innovative group of the industry's leading service provider organizations.

    I've been attending PLRB Conferences for over 30 years and continue to enjoy attending and plan to do so in the future. Keep up the good work.

    It was a very positive experience and well worth the trip. I hope to attend future PLRB events.


    Met people who I've wanted to identify and meet for many years.

    I really appreciated the opportunity to be a part of this event as a student. These events make me even more excited for the future in this career field.


    Great job as always. Kudos to PLRB!

    I was a first timer - I enjoyed the conference and thought it was very well put together.

    Great job of keeping up with the times with education and speakers. Look forward to next year.

    I was able to make some new contacts and revisit with some old.

    Overall a great experience and opportunity to gain knowledge



    PLRB greatly appreciates the following claims service providers for their outstanding support for the 2019 Claims Conference.

    Platinum

    Gold

    Join our mailing list

    This site uses cookies and other tracking technologies to assist with navigation and your ability to provide feedback, analyse your use of our products and services, assist with our promotional and marketing efforts, and provide content from third parties. Cookie Policy | Privacy Policy.