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Session Topic Listing by Presenter

Bill Adams, Insurance Bureau of Canada
Fort Murray Fire Losses: Lessons Learned

Harry Allen, HRA Engineering LLC
Evolution of Collapse Coverage

Anthony Antonellis, Sloane and Walsh, LLP
Diminution in Value, Cosmetic Damage & Matching

Shameem Awan, Amica Mutual Group
Customer Service: The Nature of Client Relationships

Michael F. Aylward, Morrison Mahoney LLP
A Question of Intent

Richard V. Baratta, Rimkus Consulting Group, Inc.
Low-Speed Vehicle Collisions: The Biomechanics

Jonathan Barger, Butler Weihmuller Katz Craig
Property Claim Ethics: Adjusting in Good Faith

Michael Barrett, Engle Martin & Associates
Project Management for Large Property Claims

Stephanie Behnke, Mercury Insurance Group
Wearable Technology: New Tool in Claims Defense

Joseph Berman, The Mediation Group
Mediation: Maximizing the Process

Daniel Bernazzani, YOUNG & Associates
Water Loss Documentation

Patrick K. Biggins, PLRB
PLRB: On-Line Coverage Research

Steven A. Bodge, Nationwide Group
Pill Mill Operations: Detecting & Investigating

Richard Booker, VeriClaim, Inc.
Large Commercial Roof Claims: Complex Issues

Thomas N. Brace, Security Mutual Insurance
Litigated Bodily Injury Claims

Robert Bragdon, Hanover Insurance Group
Estimating with New Technologies

Todd Breton, Inspire Consulting Firm
Quality Claim Files

David D. Brisco, Cozen O'Connor
Subrogation: What's New in the 21st Century

Janet L. Brown, Boehm Brown Harwood, P.A.
Property Case Law Developments 2016

Charles W. Browning, Plunkett Cooney
Governmental Entities: Liability Exposures

Kenneth Bunn, Builders Mutual Insurance Co.
Defending Against the “Reptile Theory”

Robert C. Burrell, Borgelt Powell Peterson et al
Business Income Claims: Resolving Problems

Rina Carmel, Zelle McDonough & Cohen, LLP
Torts in Cyberspace: Coverage Issues, Part 2

Neal Cason, Matson Driscoll & Damico, LLP
Handling The Large Commercial Fraud Case

Ulises Castellon, Fire Cause Analysis
Adjuster as Witness: Seven Deadly Sins

Thomas B. Caswell, Zelle LLP
Cyber Risks: Trends & Exposures

Christian A. Cavallo, Goldberg Segalla
Ride & House Sharing: Liability Coverage

Susan Cavanagh, Western National Insurance
Employee Engagement: Strategies for Success

Michele Chapnick, Gregory & Meyer, P.C.
Enforcing Policy Duties in a Claims Investigation

James Chin, Carlton Fields
Mitigation of Time Element Losses

Vince Columbia, Travelers Companies
Medicare Appeal Process & Recent Developments

Michael F. Connor, Unified Investigations
Large Commercial Roof Claims: Complex Issues

Michael Crowley, Accurence
Managing Claims Operations with New Tools

Melissa M. D'Alelio, Robins Kaplan LLP
Superstorm Sandy: Reflecting Upon Her Teachings

Chad Dannewitz, EMC Insurance Companies
Evolution of Collapse Coverage

Lindsay Dansdill, Grotefeld Hoffmann
Avoiding Litigation Pitfalls

Sean J. Dee, Exponent
Investigating Chemical Contamination Cases

Asim K. Desai, Gordon & Rees LLP
Bad Faith Damages in Third-Party Claims

Susan Dillion, EMC Insurance Companies
Underwriting, Claims & Agents Partnership

Robert J. Donahue, Jr., VeriClaim, Inc.
Water Loss Documentation

Tomi L. Dorris, Nationwide Group
Pill Mill Operations: Detecting & Investigating

Emily K. Dotson, Resnick & Louis, P.C.
Geotechnical & Geologic Claims

Maura Droney, Hartford Insurance Group
Avoiding Litigation Pitfalls

Peter P. Duncanson, ServiceMaster Clean
Bio-Hazard Losses & Recovery

Robert F. Duval, National Fire Protection Assn.
NFPA 921 &1033: Updates for Fire Investigation

Gerald P. Dwyer Jr., Robinson & Cole, LLP
Foundation Losses: Houses Built on Sand?

Dan Dyce, Dan Dyce Consulting
Earthquake Claims Handling Accreditation

Joe Epps, Epps Forensic Consulting PLLC
Adjusting Bodily Injury & Wrongful Death Claims

Michael S. Errera, Foran Glennon
Investigating Chemical Contamination Cases

Meryl Fein, Allianz Global Corp. & Spec.
Adjusting Bodily Injury & Wrongful Death Claims

Frederick Ferrand, Swift Currie
Handling The Large Commercial Fraud Case

Christopher P. Flanagan, Wilson Elser Moskowitz et al
Public Adjusters: Who is Adjusting the Loss?

Jamie Flowers, Illinois Casualty Company
Multiple Claimant Cases: Minimizing Exposure

Rodney Q. Fonda, Preg O'Donnell & Gillett
Adjusting Cargo Claims

David W. Fox, PLRB
PLRB: On-Line Coverage Research

Martin Frappolli, The Institutes
Autonomous Cars: The Future of Auto Claims

William Galonski, Grange Mutual Casualty Group
Managing Claims Operations with New Tools

Brendan J. Gaughan, Governo Law Firm LLC
Wearable Technology: New Tool in Claims Defense

Scott Gleitz, North Star Mutual Insurance
SIU Investigations: Emerging Trends

Patrick Gorman, Jones, Skelton & Hochuli, PLC
Contingent Business Interruption Losses: Top Priorities

Randy M. Grundy, RGACM
Managing Complex Homeowner's Losses

Michael Guerra, Citizens Property Insurance
Assignment of Benefits: Policy Giveaway

Theresa A. Guertin, Saxe Doernberger & Vita, P.C.
ISO Changes to Additional Insured Endorsement

Jack Halliwell, Halliwell Engineering Assoc.
Winter Storm Damage Claims

Mark Handy, American International Group
Ensuing Loss: When Is It Covered?

Lawrence Haney, Liberty Mutual Insurance
Subrogation: What's New in the 21st Century

John Harding, Lewis Brisbois Bisgaard et al
Late Notice Roundtable: Trends, Tips & Traps

Randall Harvill,
Assignment of Benefits: Policy Giveaway

Michael Haugen, Epps Forensic Consulting
Contingent Business Interruption Losses: Top Priorities

Paul Healy, Liberty Mutual Insurance
Torts in Cyberspace: Coverage Issues, Part 2

Scott Henck, Chubb Limited
Claims Predictive Analytics & Business Intelligence

Allan Holt, Harftord Steam Boiler
Alternative Energy Underwriting

Gregory Holt, EMC Insurance Companies
Vandalism vs. Theft

David G. Hooper II, Madsen, Kneppers & Associates
Water Loss Documentation

Lisa Horn, Western National Insurance
Employee Engagement: Strategies for Success

Kevin Huff, Crawford & Company
Mobile Apps for Adjusters

Seth V. Jackson, Zelle LLP
Mediation: Maximizing the Process

Jim Jez, AE21
Adjusting through Adversity

Michael W. Johnston, Brown Dean Proctor & Howell
Legalized Marijuana & its Impact on Insurance Claims

JD Keister, MGC Insurance Defense
Defending Against the “Reptile Theory”

Thomas A. Keller, Butler Weihmuller Katz Craig
Appraisal Clauses: A State-by-State Analysis

Anne Kevlin, American Integrity Insurance
Consent Judgments: Insurer's Problems & Solutions

Patricia King, American National P&C Group
Customer Service: The Nature of Client Relationships

Brian Klupper, American Family Insurance
Bio-Hazard Losses & Recovery

Dan Kohane, Hurwitz & Fine, P.C.
Contractual Indemnity & Additional Insureds Liability

Adam Kostecki, Amica Mutual Group
CAT Management: Adv. Mapping Technologies/GIS

Steve Kurdelmeier, Greer & Kirby Co., Inc.
Salvage Challenges with Commercial Property Claims

Amelia Lafley, Enumclaw Insurance Group
Medicare Appeal Process & Recent Developments

William Lamb, Norfolk & Dedham Group
Diminution in Value, Cosmetic Damage & Matching

Steve LaPierre, Vermont Mutual Group
Quality Claim Files

Scott LeBlanc, Farmers Insurance Company
Catastrophe Response Strategies

Steve Lemmo, Halliwell Engineering Assoc.
Vandalism vs. Theft

Kenneth T. Levine, de Luca | Levine
Defective Warnings Claims: A Subrogation Challenge

Matt Livingston, HVAC Investigators LLC
Hail Damage to Light HVAC Losses

David Llorens, RSM
Cyber Risks: Trends & Exposures

Kathy London, Liberty Mutual Insurance
Enforcing Policy Duties in a Claims Investigation

Andrew Louchios, PLRB
CAT Management: Adv. Mapping Technologies/GIS

Cindy Lund, OneBeacon Insurance Group
Insurance to Value

Louis Magnan, Magnan Graizzaro & Associates
Extra Expense: Past, Present & Future

Larry Mason, Segal McCambridge Singer et al
Emerging CGL Risks: Coverage Issues

Nicholas J. Maxwell, Maschka, Riedy & Ries
SIU Investigations: Emerging Trends

Dean McCall, American National P&C Group
Mobile Apps for Adjusters

Christopher E. McCoy, Engle Martin & Associates
Salvage Challenges with Commercial Property Claims

David McGown, Insurance Bureau of Canada
Fort Murray Fire Losses: Lessons Learned

John McLaughlin, Narragansett Bay Insurance
Homeowners Coverage: Secondary Homes

Robert McMichael, Madsen, Kneppers & Associates
Geotechnical & Geologic Claims

Erica Mecler Caron, Liberty Mutual Insurance
A Question of Intent

Mindy M. Medley, Clausen Miller, PC
Ensuing Loss: When Is It Covered?

Iolanda Mestre-Gonzalez, American International Group
Winter Storm Damage Claims

Murray J. Morrison, IBHS
Solar Panels & Their Impact on Roofing & Claims

Scott Mull, Central Insurance Companies
Managing Complex Homeowner's Losses

John Mumford, Hancock Daniel Johnson et al
Construction Defect Claims: CGL Coverage Issues

Meredith L. Murphy, FM Global
Superstorm Sandy: Reflecting Upon Her Teachings

Julie Murzyn, O'Neill McFadden & Willet LLP
High Exposure Casualty Claims

Greg Nelsen, Consultant
Contents Claims: Hard Fraud/Soft Fraud

Doug Ninow, Arbitration Forums, Inc.
Case Strategies: Property Forum Focus

Richard Nouza, Central Insurance Companies
Negotiating Strategies in Bodily Injury Claims

Sean O'Brien, Bradshaw Fowler Proctor et al
Evolution of Collapse Coverage

Douglas Osborne, Kemper Corporation
Unfair Claims Practices Act: This is Jeopardy

John Osteraas, Exponent
Earthquake Damage Assessment & Repair: Commercial
Earthquake Damage Assessment & Repair: Residential

Harry Parrish, Construction Services Company
Code Enforcement: What's Required vs. Desired

Greg Patterson, Great American P&C Group
Underwriting, Claims & Agents Partnership

Steven E. Peiper, Hurwitz & Fine, P.c.
Driverless Cars: Liability & Coverage Issues

Jennie Philip, Marshall Dennehey Warner et al
Unfair Claims Practices Act: This is Jeopardy

Donna Popow, Donna J. Popow, LLC
Autonomous Cars: The Future of Auto Claims

David R. Price, The Forensic Network
Traumatic Brain Injury: Evaluating Claims

Bradford S. Purcell, Purcell & Wardrope Chartered
Criminal Acts, Catastrophic Crime & Terrorism

Jenny Thell Pye, Liberty Mutual Insurance
Women's Leadership in Insurance

Kimberly Ramey, Butler Weihmuller Katz Craig
Multiple Claimant Cases: Minimizing Exposure

Jeff Reitsma, -30- Forensic Engineering
Project Management for Large Property Claims

Curtis J. Reynolds, Insight Forensic Accountants
Business Income Claims: Resolving Problems

Glenn Ricciardelli, Matson Driscoll & Damico, LLP
Mitigation of Time Element Losses

Michael Roberto, Bryant University
Art of Critical Decision Making

Edgar Rochelson, Allianz Global Corp. & Spec.
Adjusting Cargo Claims

Andy Rock, The Rock Law Group
Contents Claims: Hard Fraud/Soft Fraud

Kenneth Ross, Bowman and Brooke LLP
Supply Chain Product Liability Exposure

David Royal, Liberty Mutual Insurance
Mediation: Maximizing the Process

Michael T. Ryan, Merry, Farnen & Ryan, P.C.
Homeowners Coverage: Secondary Homes

James A. Sadler, FEMA
NFIP Flood Insurance Certification: Part II
NFIP Flood Insurance Certification: Part I

Anthony R. Scariano, VeriClaim, Inc.
Extra Expense: Past, Present & Future

Mary Capelli Schellpfeffer, AIS Review
Casualty Claims Predictive Analytics

David Schifani, YOUNG & Associates
Large Commercial Roof Claims: Complex Issues

William A. Schneider, Morrison Mahoney LLP
Vandalism vs. Theft

Timothy Simpson, York Risk Services Group
Handling The Large Commercial Fraud Case

Joe Slane, Engle Martin & Associates
Mitigation of Time Element Losses

Dwyane Sloan, UL LLC
Solar Panels & Their Impact on Roofing & Claims

Nanci L. Smilie, Erie Insurance Group
Property Claim Ethics: Adjusting in Good Faith

Josh M. Snell, Jones, Skelton & Hochuli, PLC
Adjusting Bodily Injury & Wrongful Death Claims

Anthony Spiga, Gladstein Keane & Flomenhaft
Litigated Bodily Injury Claims

Narendra Srivatsa, Verisk Analytics
Insurance to Value

Lisa C. St. Onge, Amica Mutual Group
Women's Leadership in Insurance

Robert S. Stickley, Langsam Stevens Silver et al
Traumatic Brain Injury: Evaluating Claims

James Stoops, Cunningham Lindsey
Public Adjusters: Who is Adjusting the Loss?

Christine A. Sullivan, CAS Consulting, LLC
Negotiating Strategies in Bodily Injury Claims

Gary Sullivan, Erie Insurance Group
Drones & Their Use in Claims

Jeff Taxier, American Technologies, Inc.
Working with 21st Century Building Components

Wayne Taylor, Mozley Finlayson & Loggins LLP
Property Case Law Developments 2016

Cheri K. Trites, EMC Insurance Companies
Driverless Cars: Liability & Coverage Issues

Crystal Uebelher, SECURA Insurance Companies
Emerging CGL Risks: Coverage Issues

Carl Van, International Ins. Institute
Negotiation Skills for Claims Professionals

William J. Vigilante Jr., Vigilante Forensic
Defective Warnings Claims: A Subrogation Challenge

Donald Waters, FEMA
NFIP Flood Insurance Certification: Part I
NFIP Flood Insurance Certification: Part II

Paul Webb, Latitude Subrogation Services
Negotiation Skills for Claims Professionals

Terry L. Welch, Jr., Nielsen, Zehe & Antas, P.C.
Privilege & Discovery Issues in Claim Files

Paul White, Wilson Elser Moskowitz et al
Personal & Advertising Injury Claims: Advanced

Kevin Willging, Travelers Companies
Bad Faith Damages in Third-Party Claims

Kenneth P. Williams, Moffett Vitu Lascoe et al
Homeowners Liability Coverage: Emerging Issues

Mike T. Williams, Farmers Insurance Company
Catastrophe Response Strategies

Scott Wing, Leahy, Eisenberg & Fraenkel
Managing Complex Homeowner's Losses

Patrick E. Winters, Plunkett Cooney
Establishing Prejudice as a Coverage Defense

Scott Wittliff, ACUITY A Mutual Insurance Co.
Business Income Claims: Resolving Problems

Michael T. Wixted, National Fire Protection Assn.
NFPA 921 &1033: Updates for Fire Investigation

Douglas K. Wood, Morris Polich & Purdy, LLP
Adjuster as Witness: Seven Deadly Sins

Anthony R. Zelle, Zelle McDonough & Cohen LLP
Consent Judgments: Insurer's Problems & Solutions

Ray Zientara, Amica Mutual Group
Claims Predictive Analytics & Business Intelligence

Sarah Zumbahlen, Illinois Casualty Company
High Exposure Casualty Claims


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